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When your guests require something extra, dinner reservations, reservations at the spa, suggesting the best places to shop for example the Concierge is there to assist them.
The Concierge can be one of the most valuable assets your facility has to offer. They are there to help make your patron’s stay memorable. From handling messages, making reservations at those “hard to get reservations at restaurants”, to obtaining tickets to the hottest new show in town, the concierge can make your patron’s experience that much more special.
Many times the Concierge interacts with the patron as soon as he or she arrives at your property. Their knowledge of local restaurants and entertainment is invaluable, coupled with their ability to get reservations for those extra special places, the concierge can be the hero of the day for your patrons.
A Doorman works at apartment buildings, hotels, large business buildings or nightclubs. They may function as a porter, assisting people from their cars and bringing their luggage to their rooms.
But sometimes they merely open the door of the establishment, ushering people inside. When a guest arrives at your hotel their experience starts before they enter your lobby; the Doorman sets everything into perspective for your guests.
A Uniformed Doorman, smiling and offering a greeting that welcomes the guest to your facility makes guests and visitors feel welcomed. Convenient Parking, LLC. trains our Doorman to be professional and a vital part of the front-door staff.
Look to Convenient Parking, LLC. for distinguished concierge and doorman services.
Often, the first voice heard by a customer is the receptionist. A well-trained and professional receptionist can convert a potential customer or help build a loyal clientele.
At Convenient Parking, LLC. we realize the important role a receptionist plays in greeting your potential and existing customers every day. We look for great personalities, a smiling, pleasant voice, organizational ability and a work ethic that allows us to train them to be the absolute best.
A front desk receptionist is uniquely trained to greet visitors as they arrive at a company, and can work anywhere that has a welcoming area, from a manufacturing plant to a hotel. Main duties include answering questions, distributing mail and filing, billing, making reservations, helping with security, handling written correspondence, scheduling appointments, compiling reports and keep the office running smoothly.
Greeters are instrumental in relieving the confusion related to changes in facility entrances. They are always ready to assist in any way possible, even walking an individual to their destination. Greeters works closely with facility administration to ensure that any changes in entrances are properly communicated to guests.
Greeters have a specific script to use when approaching vehicles to ensure that the information provided to guests is accurate. Wearing a uniform which differs from the front door staff, the Greeter is quickly identifiable at the front drive of the facility.
To further compliment the front door staff, this position provides an individual that can leave their post to escort guests to their destinations.
A Delivery Coordinator will make your guests day seem more organized, whether they are receiving a package from the office or a gift our Delivery Coordinator will ensure that the package is delivered on-time with no impediment. Smooth and efficient Delivery to your guests rooms removes one of the concerns guests have at a hotel property; Convenient Parking, LLC. removes this concern and replaces it with satisfaction every time.